This course focuses on the relationships that we build with the people we work with, and aims to equip participants with the skills to develop and sustain a working relationship that is truly trauma informed.

The training covers eight topics - rapport, positive regard, non-possessive warmth, empathy, listening, presence, boundaries, and questioning. Participants will have the opportunity to discuss these topics and practice the related skills.

Course objectives: 

  • to recap on an understanding of trauma

  • to understand the need for skills when working with people who have experienced trauma

  • to understand how relationship is important in recovery

  • to focus on eight key skills and how to apply them to our practice

 

This is a relaxed and friendly course suitable for frontline staff or anyone who wants to develop their ability to engage with others.

Duration

Full day